A successful investment banker, Davis (Jake Gyllenhaal), begins to unravel after his wife is killed in a tragic car crash. What starts as a complaint letter to a vending machine company turns into a series of letters revealing startling personal admissions.
Davis' letters catch the attention of customer service rep Karen (Naomi Watts) and, amidst emotional and financial burdens of her own, the two strangers form an unlikely connection. With the help of Karen and her son, Davis starts to rebuild, beginning with the demolition of the life he once knew.
Canadian Connection: Director Jean-Marc Vallée is from Montreal, Quebec.