It's a never-ending flow. All day long, people come to the reception desk at the Lost and Found Office. They want to retrieve their belongings, they're in a hurry. But finding what has been lost is not an easy task. It requires time. The time it takes to wait for their turn and fill out the paperwork at reception. Time to explain what has been lost.
Time to find the item in the warehouse and send it back with the freight elevator. It's best to surrender to the wait and indulge in the telling of what kind of setback, accident or misfortune has caused our loss, and brought us to this place.