Santa’s daughter, Noelle Kringle (Anna Kendrick), is a perky young woman who's full of energy and the joy of Christmas. However, her brother Nick (Bill Hader) doesn't have the same feelings about the Christmas season. When he has to step into his father's shoes as the new Santa, he's not thrilled at the proposition.
Undaunted, Noelle helps Nick get ready by teaching him the tricks of the trade, such as how decide if a child is naughty or nice and how to descend chimneys. When he's hurt falling down a chimney, and it becomes clear his stress level about being Santa is climbing, Noelle suggests that Nick should go on a weekend getaway. Nick jumps at the chance, but when he doesn't return, it creates quite the stir at the North Pole. Feeling responsible, Noelle goes on a rescue mission with her pet reindeer, Snow Cone, and Elf Polly (Shirley MacLaine), to find her brother so that Christmas can proceed as planned.
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